Traditionally businesses have been focused on process excellence and investing in the latest tools and systems.
Whilst this is undoubtedly good practice, no matter how good your systems, tools and processes are, they will fail to deliver extraordinary results if your people aren’t engaged in using them to their greatest potential.
Recent studies across Europe, Asia and North America have published scary statistics about the lack of engagement across the workforce in most developed countries.
Whilst this may sound like doom and gloom, the truth of it is, it’s an enormous opportunity to generate competitive advantage if you can learn to do it well.
We are passionate about employee engagement and it is central to delivering the extraordinary results that all our clients achieve.
From a combination of many years of experience and extensive study and Plan-Do-Check-Adjust we have developed a deep understanding of the critical factors which generate and maintain employee engagement.
In manufacturing, employee engagement is often considered “soft and fluffy”. In fact, however, it is one of the core principles that underpins exceptional performance and the critical factors which contribute to it need to be understood as a science just as much as an art.
As part of every one of our engagements we work with our clients to train, coach and facilitate the leadership teams to understand these critical areas in their organisation and build and execute a plan to engage their workforce at all levels.
Through the right leadership style, consistently maintained throughout the organisation and the appropriate training, coaching and tiered management systems we help them develop the beliefs, behaviours and culture that will generate and sustain employee engagement.
Virtually everyone wants to achieve great things, given the opportunity. With the right balance of empowerment and accountability you can generate and sustain the ability, confidence and desire at all levels of an organisation to deliver exceptional results.
When the line teams become the masters of their own destiny and correct underperformance within a shift, if not within the hour, the engineers and management are freed up from the firefighting to systematically work on the greatest improvement opportunities and have the time and head space to think strategically.
The result is everyone in the organisation identifying and solving more valuable problems that they were before – and as a result, generating results beyond what they previously believed to be possible.
The benefits are felt far wider than just within the organisation. A ripple effect is created, whereby the positive effects radiate out into employees’ families and communities.
“For the last 8 weeks I’ve come to work understanding what to do to make a difference and left seeing the results of my actions. My wife tells me I’ve changed!” Electrical Engineer, France
